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Kingfisher Airlines Ltd To pay Rs. 25,000 as compensation

Kingfisher Airlines has been askedby a consumer forum in New Delhi to pay Rs. 25,000 as compensation to a passenger for the damage caused to his bag and a camera kept in it, while he was travelling from Delhi to Ahmedabad. The South West District Consumer Disputes Redressal Forum held that the airline was duty bound to replace the damaged bag and not just repair it. "In the instant case, we find that the relief offered by opposite party (Kingfisher) to complainant i.e. of repair of the bag is not sufficient. The opposite party was supposed to replace the bag and also provide some reasonable compensation for the damage to camera. "The airline has failed to fulfil its duty which amounts to deficiency in service due to which complainant suffered financial loss... The complainant is entitled to be reasonably compensated along with a reasonable sum towards cost of the bag," a bench presided over by Narendra Kumar said. The forum directed Kingfisher Airlines to p