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Showing posts with the label American Airlines is apologizing to its best customers for the recent increase in delayed and cancelled flights.

American Airlines is apologizing to its best customers for the recent increase in delayed and cancelled flights.

American Airlines is apologizing to its best customers for the recent increase in delayed and cancelled flights. The airline sent e-mail messages Friday to members of its AAdvantage loyalty program. It said it was sorry for the inconvenience. AAdvantage president Suzanne L. Rubin says the airline stands ready to help customers. Watch: American Airlines sending layoff warning AMR Corp. expects about 4,400 job cuts, warns 11,000 American Airlines cut hundreds of flights amid pilot sickouts American Airlines, a subsidiary on AMR Corp. (AMR), issued its apologies a day after it blamed the increases in delays and cancelations on a surge of maintenance requests filed by crews and by an uptick in pilots calling in sick. "Our pilot staffing - without the recent actions regarding maintenance write-ups and the continued increase in sick time - is adequate to meet our scheduling needs and recalling pilots from furlough would not be needed," said American Airlines spoke